Privacy Policy

 

This privacy policy sets out how The Italian Connection & Spirito Italiano uses and protects any information that you give us when you use this website.  The Italian Connection & Spirito Italiano is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Italian Connection & Spirito Italiano may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 8th August 2017.

What we collect:

We may collect the following information:

  • name and job title

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

 

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Take The Hassle Out of Planning Your Trip To Italy

Let Us Do It All For You

Call UK 01424 728900 or Email

© 2017 The Italian Connection

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The Chapel Hastings Old Town East Sussex TN34 3BS

mail@italian-connection.co.uk

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The Experts

Let us be your personal guide & concierge throughout your bespoke Italian Holiday

We are all about trying to arrange the very best that Italy has to offer., taking care of it all for you as we want you to enjoy everything about your holiday to Italy and experience true Italian hospitality without any stress. We look after you throughout your stay and are always on call 24/7, try us and see. Your Holiday is important to us.

Stay Updated  

& Keep In Touch for ideas

and Inspiration.   

We are constantly changing and adding to our programme as there is so much to offer, so make sure that you follow us on facebook and twitter. Also if you do not find what you are looking for in this web site, just let us know as we have Italy covered, from the the mountains of the North to the Islands of the South. Remember that we provide tailor made trips to Italy, designed with only your needs in mind. Tell us what you are after, and allow us to inspire you.

Trend Alert

Discover New Destinations & Properties for 2021

Throughout the year we will keep you updated with new destinations, hotels, trends, tours and excursions for you to enjoy and take advantage of. We will also update you with client feedback and photos so you get to experience their holiday with them.

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YOUR PROPOSAL/QUOTATION

All costs and quotations we give you when creating your unique proposal, are current when we send it through to you, however, it is important to note that flight prices and accommodation availability can change at any time before your booking is finalised. 

 

If you wish to make a booking, a 30% non-refundable deposit is required or the full payment if booking within 8 weeks before departure, together with a completed booking form. If there are any price fluctuations we will advise you beforehand. On occasions, if the increase is minimal, then we will still go ahead and book flights and/or accommodation, to ensure that there are no further increases.

TRAVEL INSURANCE & CITY TAX

 

It is extremely important that you are covered by some form of travel insurance when travelling to Italy and it is your responsibility to ensure that you have adequate insurance to cover you for all eventualities you may encounter. Make sure that you are happy with your cover and read the small print.  It is possible to book travel insurance through us if required. and your contract will be directly with the insurance company Just Travel.

All hotels and accommodation venues are required to collect a city tax directly from their customers upon departure. This is known as La Tassa di Soggiorno. The cost varies and must be paid per person per night.  Beginning January 1, 2020, the city tax for 3-star hotels will be 4.50 Euros per person per night, 4.90 Euros per person per night for 4-star hotels and 5.0 Euros per person per night in 5-star hotels. Please be advised that these prices may change. 

Copyright © 1995 The Italian Connection (London) 

All packages are sold by The Italian Connection as an agent for Spirito Italiano Ltd ATOL 9613.and ABTA Y0465

Contact Us by Phone: 01424 728900 

Visits by appointment ONLY