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General Travel Planning - When is the best time to visit Italy?The best time to visit Italy depends on your preferences: Spring (April–June) & Autumn (September–October): Ideal weather and fewer crowds. Summer (June–August): Peak season with warm weather, great for beaches but crowded. Winter (November–March): Cheaper prices if not Christmas or New Year, fewer tourists, and ideal for city breaks.
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Where can I see the best views in Italy?Italy offers some truly breathtaking views that are sure to leave you in awe. Here are a few places where you can enjoy some of the best vistas: 1. Amalfi Coast: The dramatic cliffs and azure waters of the Amalfi Coast provide stunning views, especially from towns like Positano and Ravello. 2. Cinque Terre: The colourful cliffside villages of the Cinque Terre offer panoramic views of the Ligurian Sea, best enjoyed from the hiking trails that connect the towns. 3. Lake Como: Surrounded by mountains, Lake Como offers serene and picturesque views, particularly from the charming town of Bellagio or from a lakeside villa. 4. Piazzale Michelangelo, Florence: This famous square provides a sweeping view of Florence's skyline, including the iconic Duomo and Ponte Vecchio. 5. St. Peter's Basilica, Rome: Climb to the top of the dome for a breathtaking view of Vatican City and the sprawling cityscape of Rome. 6. Mount Etna, Sicily: For a more adventurous view, head to Mount Etna, where you can see the island's landscape from the heights of an active volcano.
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What are the best outdoor activities in Italy?Italy's diverse landscapes offer a wide range of outdoor activities for adventure enthusiasts and nature lovers alike. Here are some of the best outdoor activities you can enjoy: 1. Hiking in the Dolomites: Explore the breathtaking trails of the Dolomites, a UNESCO World Heritage site, with stunning peaks and alpine meadows. 2. Cycling in Tuscany: Pedal through the rolling hills, vineyards, and charming villages of Tuscany, enjoying the picturesque scenery and local wines. 3. Sailing in the Amalfi Coast: Discover the beauty of the Amalfi Coast by sailing along its dramatic cliffs and crystal-clear waters, stopping at charming coastal towns. 4. Skiing in the Italian Alps: Hit the slopes in renowned ski resorts like Cortina d'Ampezzo and Courmayeur, offering excellent skiing and après-ski activities. 5. Exploring the Cinque Terre: Hike the scenic trails connecting the five colorful villages of the Cinque Terre, with stunning views of the Ligurian Sea. 6. Kayaking in Lake Garda: Paddle through the serene waters of Lake Garda, Italy's largest lake, surrounded by mountains and charming lakeside towns. 7. Vespa Tour in Rome: Experience the thrill of riding a Vespa through the historic streets of Rome, taking in iconic landmarks and hidden gems. These activities offer a fantastic way to experience Italy's natural beauty and cultural richness.
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Do people in Italy speak English?Many Italians in tourist areas speak English, but learning basic Italian phrases helps! “Buongiorno” = Good morning “Grazie” = Thank you “Dov’è il bagno?” = Where is the bathroom?
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Culture & Etiquette - What should I wear in Italy?Comfortable walking shoes (cobblestone streets!) Modest clothing for church visits (covered shoulders/knees) Smart casual for restaurants and evening outings If climbing Vesuvius make sure you are not wearing flip flops and sandals!
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What are the best free things to do in Italy?Walk through Piazza San Marco (Venice) Enjoy sunset at Piazzale Michelangelo (Florence) Explore Rome’s historic neighbourhoods Visit free-entry churches and cathedrals
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Do I need to book tickets in advance for museums in Italy?Yes! Book tickets for popular sites like the Colosseum, Uffizi Gallery, and Vatican Museums for example to avoid long queues.
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Do I need a visa to travel to Italy?Visa requirements depend on your nationality. EU citizens don’t need a visa. Visitors from the US, UK, Canada, and Australia can stay visa-free for up to 90 days. Please ensure that you check with your local Italian consulate for updated requirements.
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Do I need travel insurance for Italy?Definately. Whenever travelling abroad it is essential that you have adequate insurance cover.
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How many days do I need to see Italy?A well-planned trip should last at least 7–14 days, covering major cities like Rome, Florence, and Venice. If you want to explore regions like the Amalfi Coast, Sicily, Puglia or Tuscany, consider at least 10–14 days.
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What is the cheapest time to visit Italy?The cheapest time to visit is November to March, excluding Christmas and New Year. Flights and hotels are much more affordable during this off-peak season. The only issue is that some of the Italian airports are not that well served by UK airlines during this period so do keep this in mind.
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Is Italy safe for tourists?Yes, Italy is generally safe. However, be mindful of pickpockets in busy tourist areas like Venice, Rome, Milan, Naples and Palermo. Avoid carrying valuables in open bags and always be aware of your surroundings.
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Accommodation & Logistics - Where is the best place to stay in Rome/Florence/Venice?Subject to the number of days you have available, you will want to stay as central as possible so if you are able to stay in the historical centres, it is highly recommended. Rome: Stay around Piazza Navona, Spanish Steps, Trevi fountain for easy access to attractions. Florence: The Duomo or Oltrarno areas are central and picturesque. Venice: San Marco or Cannaregio which is quieter than the other districts
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Should I rent a car in Italy?Renting a car is great for exploring Tuscany, the Amalfi Coast, Sicily and so on but unnecessary in cities due to excellent public transport, limited parking, pedestrianised centres and the stress of driving!
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What is the best way to get around Italy?Trains: The best way to travel between cities (Frecciarossa and Italo high-speed trains). Buses: Ideal for smaller towns not connected by train. Car Rentals: Recommended for countryside trips. Public Transport: Metro, buses, and trams are great for city travel.
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Are taxis expensive in Italy?Taxis can be expensive, and they do not always accept credit cards. Use official taxi stands or apps like FreeNow instead of hailing taxis from the street. Or ensure that you ask your travel agent to book your private pick up transfer so that you do not have to worry about it when you get to Italy.
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How do I get from the airport to the city centre in Italy?Different throughout so just ask for details. Rome: Leonardo Express train or taxi. Milan: Malpensa Express train. Venice: Water taxis or Alilaguna boats. Florence: Tram or taxi. However if from Pisa airport, there is a train to Florence.
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Food & Dining - What are the must-try foods in Italy?Pizza (Naples) Pasta Carbonara - A Roman classic made with eggs, cheese, pancetta, and pepper. Risotto - A creamy rice dish flavored with saffron, originating from Milan. Ossobuco - A Milanese specialty of braised veal shanks cooked with vegetables, white wine, and broth. Ribollita: A hearty Tuscan soup made with bread, beans, and vegetables. Gelato (Florence) Tiramisu (Treviso/Venice) Arancini (Sicily)
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How much do meals cost in Italy?Budget meal: €8–€15 per person Mid-range restaurant: €20–€40 per person Fine dining: €50+ per person
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Do I need to tip in restaurants in Italy?Tipping is not mandatory. Many restaurants include a coperto (cover charge). If service is excellent, a small tip (5–10%) is appreciated.
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Sightseeing & Activities What are the top attractions in Italy?Rome: Colosseum, Vatican, Trevi Fountain Florence: Duomo, Uffizi and Accademia Gallery, Ponte Vecchio Venice: Grand Canal, St. Mark’s Basilica, Rialto Bridge Amalfi Coast: Positano, Ravello, Capri Milan: Duomo, Galleria Vittorio Emanuele II, Last Supper
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How do I avoid tourist traps in Italy?Avoid restaurants with photos on the menu Eat where locals dine Use online Reviews before choosing a place
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What are the best festivals in Italy?Italy is home to a plethora of vibrant festivals that celebrate its rich culture, history, and traditions. Here are just some of the best festivals you might want to experience: 1. Carnival of Venice: Known for its elaborate masks and costumes, this festival transforms Venice into a magical place with parades, masked balls, and street performances. 2. Palio di Siena: Held twice a year in Siena, this thrilling horse race around the Piazza del Campo is a spectacle of medieval pageantry and fierce competition. 3. Infiorata: Taking place in various towns, including Noto and Spello, this festival features stunning floral displays and intricate carpets made from flower petals. 4. Verona Opera Festival: Hosted in the ancient Arena di Verona, this festival offers breathtaking opera performances in a historic setting. 5. La Festa di San Giovanni: Celebrated in Florence, this festival honors the city's patron saint with fireworks, parades, and the traditional Calcio Storico, a historic football match. 6. Alba White Truffle Festival: A must for foodies, this festival in Alba celebrates the prized white truffle with markets, tastings, and culinary events.
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What are the best shopping streets in Italy?Italy is a shopper's paradise, offering everything from high-end fashion to unique local crafts. Here are some of the best shopping streets across the country: 1. Via Montenapoleone, Milan: Part of Milan's famous Quadrilatero della Moda, this street is lined with luxury boutiques from top designers like Gucci, Prada, and Versace. 2. Via dei Condotti, Rome: Located near the Spanish Steps, this elegant street is home to prestigious fashion houses such as Valentino, Bulgari, and Hermès. 3. Via Tornabuoni, Florence: Known for its sophisticated atmosphere, this street features high-end brands like Salvatore Ferragamo and Roberto Cavalli, as well as historic palaces. 4. Rialto Market, Venice: For a more local experience, explore the vibrant Rialto Market, where you can find fresh produce, seafood, and unique Venetian crafts. 5. Via Toledo, Naples: A bustling street offering a mix of international brands, local shops, and delicious street food, perfect for a lively shopping experience. 6. Corso Umberto I, Taormina: This charming street in Sicily is filled with boutiques, artisan shops, and cafes, offering a delightful blend of shopping and sightseeing. Each of these streets offers a unique shopping experience, reflecting the diverse styles and cultures of Italy.
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What are some Italian travel etiquette tips?When travelling in Italy, understanding local etiquette can enhance your experience and help you connect with the culture. Here are some tips to keep in mind: 1. Greetings: Italians typically greet with a handshake or, among friends and family, a kiss on both cheeks. A friendly "Ciao" or "Buongiorno" (good morning) is appreciated. 2. Dress Code: Italians tend to dress stylishly, even casually. When visiting churches or religious sites, dress modestly with covered shoulders and knees. 3. Dining Etiquette: Wait to be seated at restaurants, and remember that bread is often served without butter or oil. It's customary to say "Buon appetito" before starting a meal. 4. Tipping: Tipping is not obligatory, but rounding up the bill or leaving a small tip for good service is appreciated. 5. Punctuality: While Italians are generally relaxed about time, it's polite to be punctual for formal appointments or dinner invitations. 6. Public Behaviour: Italians are expressive and enjoy lively conversations, but it's important to be respectful and avoid loud or disruptive behavior in public places. Also, when it is hot and you are in cities like Rome and Florence for example ensure that you do not go out bare chested or refresh in the fountains, and in Venice, you cannot go swimming in the water. 7. Language: Learning a few basic Italian phrases can go a long way in showing respect and making connections with locals. Understanding these cultural nuances can make your trip more enjoyable and immersive.
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What are the most common tourist mistakes in Italy?Travelling in Italy is a delightful experience, but there are a few common mistakes tourists often make. Here are some to avoid for a smoother trip: 1. Overpacking the Itinerary: Trying to see too much in a short time can lead to exhaustion and you will forget most of it anyway. It's better to savour each destination and allow time for spontaneous exploration. There is far too much to experience so pick wisely. 2. Skipping Reservations: Popular attractions and restaurants require reservations. Booking in advance can save you from long waits or missing out entirely. 3. Ignoring Siesta Hours: Many shops and restaurants close for a few hours in the afternoon, especially in smaller towns. Plan your day accordingly to avoid inconvenience. 4. Not Validating Train Tickets: On regional trains, remember to validate your ticket before boarding to avoid fines. Look for the yellow or green machines at the station. 5. Expecting Fast Service: Dining in Italy is a leisurely affair. Don't rush through meals; instead, enjoy the experience and the company. 6. Wearing Inappropriate Attire: When visiting religious sites, dress modestly with covered shoulders and knees to show respect. 7. Relying Solely on English: While many Italians speak English, learning a few basic Italian phrases can enhance your interactions and show respect for the local culture.
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What are the local customs and traditions in Italy?Italy is rich in customs and traditions that reflect its diverse cultural heritage. Here are some key aspects to be aware of: 1. Family and Social Life: Family is central to Italian life, and social gatherings often revolve around meals. Sundays are typically reserved for family lunches. 2. Festivals and Celebrations: Italians celebrate numerous festivals, often with religious roots, such as Easter and Christmas. Each region has its own unique traditions, like Siena's Palio horse race or Venice's Carnival. 3. Coffee Culture: Italians take their coffee seriously. Espresso is the norm, and cappuccinos are generally enjoyed only in the morning. It's common to drink coffee standing at the bar. 4. Art and Music: Italy has a rich artistic heritage, and traditional music, opera, and dance are integral to its culture. Attending a local performance can be a memorable experience. 5. Dining Etiquette: Meals are leisurely and social. It's customary to say "Buon appetito" before eating, and meals often consist of multiple courses. 6. Fashion and Style: Italians are known for their sense of style. Dressing well is important, even for casual outings, and is seen as a sign of respect. 7. Religious Observance: Catholicism plays a significant role in Italian culture, and many customs and holidays are tied to religious practices. Understanding these customs can enrich your experience and help you connect with the local culture.
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Hotels or Self Catering?Choosing between hotels and self-catering accommodations in Italy depends on your travel preferences and style. Here are some considerations for each option: Hotels & B&Bs Convenience: Hotels often provide amenities like room service, daily housekeeping, and concierge services, making them a convenient choice for travellers who prefer a more and relaxed experience. You also have breakfast laid on and some hotels also offer a restaurant service. Furthermore if arriving far too early, hotels and B&Bs allow you to leave your bags at reception or if your room is ready, access to your accommodation, this is not the same with self-catering options. It is also possible to stay for 1 night whilst some self-catering options have minimum requirements. Location: Many hotels and B&Bs are centrally located, offering easy access to major attractions and transportation. Social Atmosphere: Hotels can be a great way to meet other travellers, especially if they have communal areas like lounges or bars. Self-Catering (Apartments, Villas): Flexibility: Self-catering accommodations offer the flexibility to cook your own meals, which can be a great way to save money and enjoy local ingredients. Space and Privacy: These options often provide more space and privacy, ideal for families or groups. Local Experience: Staying in a self-catering property can offer a more authentic experience, allowing you to live like a local in a neighbourhood setting.
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Is my holiday protected?All of our flight-inclusive packages are protected under Spirito Italiano Ltd, a company registered under number 04653855 and holding ATOL number 9613. Spirito Italiano Ltd is also a proud member of ABTA with membership number Y0465. This provides you with financial protection in the unlikely event that Spirito Italiano Ltd ceases trading. If you choose to book a non-package consisting of only one component, it will be arranged by The Italian Connection (London) Ltd, which is not affiliated with ABTA and does not possess an ATOL license. This means that the service you have booked is not protected. For further information, please review our terms and conditions at https://www.italian-connection.co.uk/terms-and-conditions.
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What is a bespoke travel proposal?A bespoke travel proposal is a personalised travel plan tailored specifically to an individual's preferences, interests, and needs. Unlike standard travel packages, a bespoke proposal takes into account the traveller's unique desires, such as specific destinations, activities, accommodations, and experiences. Here's what typically goes into creating one: - Personalised Itinerary: A detailed day-by-day plan that includes activities, sightseeing, and leisure time, all customised to the traveller's interests. - Unique Experiences: Suggestions for exclusive or off-the-beaten-path experiences that align with the traveller's passions, whether it's a private wine tasting, a cooking class, or a guided historical tour. - Accommodation Preferences: Recommendations for accommodations that match the traveller's style, whether it's a luxury hotel, a charming boutique inn, or a cosy vacation rental. - Dining Suggestions: Curated lists of restaurants and cafes that cater to the traveller's culinary tastes, including local favourites and hidden gems. - Transportation Arrangements: Tailored advice on the best modes of transport, whether it's renting a car, using public transport, or arranging private transfers. A bespoke travel proposal is ideal for travellers who want a unique and personalised experience, ensuring their trip is memorable and perfectly suited to their desires. Here are some sample itineraries which we have created for our clients: Our proposals are creative and each proposal is carefully considered and studied. Our knowledge, experience and the love we have for the country is something we are very happy to share. Throughout the years, we have built up a reputation which goes from strength to strength. The relationship we build with our clients comes in the form of understanding your requirements and being able to communicate with you so that nothing is ignored.
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What about if I do not want a bespoke proposal?If you do not require a bespoke proposal that is fine, just let us know what you need and we will do our best to assist.
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Why should I book with you?The reasons for booking with is is: a) We have been organising trips to Italy since the early 90s. b) We know the country well. c) We have lived and worked in the country and we are completely fluent in the language and its culture. d) Our main aim is to look after you from the time of your enquiry right through to your trip to Italy and back and are with you every step of the way. e) You will always only deal with one person throughout the booking stage. g) You will have 24-hour access to your travel consultant throughout your stay ....shall we go on?
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How do I book?The process is simple. Once you are happy with the proposal we have prepared for you or with the specific service provided, we will send you our booking form to complete. Once we receive the completed booking form, we will start booking your trip to Italy. Once everything is booked and confirmed, we will issue a confirmation invoice and then 30% of the amount of your invoice will be due for payment by return. This is a non-refundable deposit. The final balance will be due 6 weeks before departure HOWEVER.... If your proposal includes a non-refundable item, so for example if we opt for a room at a lower cost, then the deposit requested may be slightly higher but you will see this from the proposal as it is clearly stated. Also, flight tickets, rail tickets, ferry tickets, opera tickets will not be refunded.
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Can I pay in a different currency?Yes but only in Euros. If you decide to pay in euros, we need to know when organising the proposal for you so that we can provide you with the proposal in euros. Payment in euros will only be possible by bank transfer and you will need to add an extra 8 euro bank charge. This fee is applicable everytime we receive payment in euros.
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What are your payment methods?You can pay by: Cheque Bank transfer Credit card Debit card Credit and debit card payments may incur an additional processing charge which will be clarified in your proposal. We do not accept business cards.
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Why do you say that the deposit is non-refundable?There are a range of reasons why certain items may be non-refundable. Deposits cannot be refunded or transferred because there are set costs that we incur on each part of your package, flights, accommodation, tours and excursions and so forth. Your deposit is used as a deposit to pay for these items to ensure that they are confirmed for you and the agreement with our suppliers is the same as our agreement with you. If you are not sure, it is best to check that you have adequate travel insurance to cover any possible losses. Without payment of the required deposit we will not be able to guarantee the service.
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If I cancel, what costs do I incur?"Due to the bespoke manner of our business, all our cancellation charges will be provided on your proposal. Sometimes to take advantage of a special deal, we book non-refundable services which means that once booked and confirmed, it cannot be cancelled. We will of course advise you of this in the proposal so that you are aware of this at all times. Once the confirmation invoice is issued the 30% paid is non-refundable. There will be a request for a further 30% payment and subject to the proposal, this may be within 1 to 3 months and then the final balance 6 weeks before departure. If you do cancel, any monies paid will be non-refundable. Any admin/booking fees will also be non refundable.
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What happens if "We" cancel?"If we cancel your trip to Italy, it will be because an apartment is no longer available because of damage. or the owner has decided to sell the property or by force majeure. Usually we provide our clients with alternative solutions, however if we are unable to help or you are not happy with the alternatives, we will provide you with a full refund of the service.
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What happens after the final balance is paid?At least 10 working days before departure, you will be sent all your E-vouchers and boarding passes and of course our bespoke travel itinerary. You will need to print them or load them onto your mobile or IPAD so that you have them present when checking into flights and accommodation. If possible we try to send you the vouchers sooner but we will keep you updated every step of the way.
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I have special requestsPlease do not hesitate to inform us of any special requests so that we can communicate them to our suppliers who can accommodate your needs. It is advisable to discuss any specific requirements at the outset, such as a preference for a bathtub, as most Italian accommodations do not provide them. While we strive to meet all your needs, it may not always be feasible. Your satisfaction is our priority, and we will make every effort to ensure a comfortable and enjoyable experience for you.
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Where can I get further information?We suggest looking at our essential guide to Italy which is in addition to our terms and conditions. This will of course give you a little more information and we will try to update our FAQs. If you have any suggestions, do let us know.
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